Welcome to Urban Diva ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.urbandiva.in and purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or create an account, we may collect:

• Full Name
• Mobile Number
• Email Address
• Billing Address
• Shipping Address
• PIN Code
• Payment Information (processed securely by our payment partners)

Automatically Collected Information

When you browse our website, we may collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Tracking Technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and shopping experience
• Prevent fraud and unauthorized transactions
• Respond to your inquiries
• Send promotional offers (only if you have opted in)

3. Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials.

All online payments are processed securely through trusted third-party payment gateways using industry-standard encryption.

4. Cookies

Our website uses cookies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Provide a personalized shopping experience

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

• Shipping and logistics partners
• Payment gateway providers
• Technology service providers
• Government authorities when required by law

6. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of online transmission or storage is 100% secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional messages, we may send updates regarding:

• New arrivals
• Discounts
• Seasonal sales
• Exclusive offers

You can unsubscribe at any time using the unsubscribe link or by contacting us.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your account (subject to legal obligations)
• Opt out of marketing communications

To exercise these rights, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Urban Diva

Website: www.urbandiva.in

Email: support@urbandiva.in (Replace if different)

Phone: +91-XXXXXXXXXX (Replace with your customer care number)

Information We Collect Summary